1. Introduction
Welcome to NorthShore Window Treatments. We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy outlines how NorthShore Window Treatments (“we,” “us,” or “our”) collects, uses, discloses, and protects the information of visitors to our website, https://northshorewindowtreatments.com/ (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect are:
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Personal Information You Provide Directly: This includes information you voluntarily submit to us when you fill out a contact form, request a consultation, or communicate with us directly. This information may include:
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Full Name
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Email Address
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Phone Number
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Physical Address (for in-home consultations)
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Any information you provide in the body of your message.
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Information Collected Automatically: When you visit our Site, we may automatically collect certain information about your device and browsing activity. This information helps us improve our website and user experience. This may include:
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Log Data: Your Internet Protocol (IP) address, browser type and version, the pages of our Site that you visit, the time and date of your visit, and other statistics.
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Cookies and Tracking Technologies: We use cookies, which are small files stored on your device, to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
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3. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide Our Services: To respond to your inquiries, schedule consultations, and provide you with information about our products like Hunter Douglas, Norman, and Graber.
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To Communicate With You: To send you service-related communications and answer your questions.
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To Improve Our Website: To understand how users interact with our Site, analyze trends, and improve the Site’s functionality and design.
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For Legal and Security Purposes: To comply with legal obligations and protect the security and integrity of our business and Site.
4. How We Share Your Information
We value your privacy and do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
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With Service Providers: We may share information with third-party companies that perform services on our behalf, such as website hosting and analytics (e.g., Google Analytics). These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
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For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Privacy Rights and Choices
You have certain rights regarding your personal information. You can:
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Opt-out: You can opt-out of receiving promotional communications from us by following the unsubscribe link or instructions provided in any email we send.
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Control Cookies: You can set your browser to refuse cookies.
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Access, Update, or Delete Information: You may request to review, update, or delete the personal information we hold about you by contacting us using the information below.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please go to our contact us page:
NorthShore Window Treatments
11300 N. Port Washington Rd. Mequon, WI 53092